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Testimonials
Click button to download all testimonial (PDF document) |
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- "We want to thank you for your presentation on "Customer Retention
and Selling Skills" at Ingram Micro's VentureTech Network Invitational.
This topic was a perfect fit for our customers, and the feedback we have
received is that it was very informative and useful for their
businesses, as well as engaging and entertaining. Thank you for sharing
your valuable and timely insights with us.” –
Rhonda Hain, Senior Operations Manager, Channel Development, Ingram
Micro (714)382-4897
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- "We were thrilled to have Russ speak at our CRM conference. His
presentation ("Align your sales strategy with your corporate strategy")
really resonated with our attendees from start to finish and provided
them with important takeaways that will help them improve their sales
strategies and CRM programs. He combined real-world examples with
insightful tips and made sense out of the challenges associated with
integrating CRM and strategic organizational alignment." –
Kerry Glance, Editor, SearchCRM.com (781)657-1440
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- “Russ is a channel and sales guru. I don’t know anyone who knows as
much about sales and has such a full knowledge and awareness of the VAR
Channel. He brings fresh, innovative sales training to our Xchange
events, with real-world experience and knowledge. His presentations and
training sessions are energetic, engaging and humorous and his topics
are always targeted at the right level for our audiences, which is why
we keep bringing him back each year. If you’re looking for a speaker or
trainer for your event where your audience will receive a wealth of
practical and important takeaways delivered in an informative and
entertaining way, Russ is your ticket.” Julian Lee, President,
TechnoPlanet Productions Inc. (888)621-9138
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- “I cannot thank you enough for the incredible help you have been to
Diamond Bay. My staff and I are both grateful for the Goldmine program
that has allowed us to create and implement client attraction,
conversion and retention systems. We've seen our revenues increase over
the last 6 months with the addition of Goldmine, as well as the luxury
of being able to view each and every contact that my employees have with
our clients. The automated processes help us keep in touch with clients
without even pushing a button...What a tremendous help Goldmine has
been! I wouldn't want to do business any other way! And again, thanks
for being one of the few people Diamond Bay can count on.” Jordan
Wirsz, CEO, Diamond Bay Investments, Inc. (702)254-9303
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- “I personally wanted to thank you for your great presentations at
the recent ICESC Conference held in Las Vegas in May 2004. Your
insightfulness and professional approach to the beauty industry helps
elevate our attendees at the Business Summit to a new level. Again thank
you for a great presentation.” Ken Cassidy, President, Kassidy's
Salon Management Consulting Co. 562-432-4462
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- “I wanted to take the time to thank you for transforming the Sales
and Maintenance Divisions of Chip-N-Dale’s Custom Landscaping, into
accountable segments. GoldMine has made it possible for analysis and
reporting that I had no idea would move from my wish list to reality.
Because you were able to customize the program features and create a
database that allows for tracking customer leads, sales and retention,
Chip-N-Dale’s Custom Landscaping, Inc. has numerous reports allowing
management to build the business. I appreciate your attention to the
specific requirements of our company. Your ability to accommodate all of
our needs in the customer records amazed me; but certainly illustrates
your depth of knowledge and expertise on CRM solutions and GoldMine.
Since program implementation and your in house staff training sessions
we have recognized increased customer satisfaction as there is an easy
reference in the customer files to provide immediate answers to follow
up questions and calls. These features alone will save over $30k
annually as we have been able to reduce Administrative labor costs.”
Kathleen Hraba, Controller, Chip-N-Dale’s Custom Landscaping
(702)655-9745
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- "Your presentation was very informative, especially for our clients.
It brought them back to basic “how to sell and close the deal”, which
most of us tend to forget. As small business owners, they must be the
first in sales, but yet most of them never thought of themselves as
“sales people”…now they know. Thanks to you." Anna Siefert,
Operations Manager/WBC Project Director, Nevada Microenterprise
Initiative (702)734-3555
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- “I highly recommend that private and public sector organizations tap
into Russ Lombardo’s extensive CRM expertise, particularly in order to
catapult the performance of management, the workforce and business.
Moreover, Mr. Lombardo is also a very skilled and pleasant business
professional.” Kimberly McDonald, Executive Director, City Manager’s
Office, City of North Las Vegas (702)633-1174
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- "You have
been just awesome. I don't often encounter people who
practice what they preach. Your follow through and
customer service has been perfect. Thank you so
much!!!" – Brenda Stoney, Branch Manager,
Republic Mortgage (702)990-6240
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"You
fashioned a day that was fast moving, informative and
motivational for all concerned. You got everyone involved
in the process, and after all that’s what salesmanship
is all about! I would not hesitate to recommend Peak Sales
Consulting’s services to any sales manager who is
looking to get an edge for his or her sales team." – Joe
Mancini, Director of Sales AV Channel Division, Optoma
Technology (540)373-9545
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"I
have personally been in the CRM and sales process
business for 15 years, and I have met very few people as
effective as Russ in this area. I would recommend Russ
Lombardo without hesitation for a CRM or sales processing
consulting assignment. When Russ
is doing the consulting, then we know that we will have a good
implementation."
–
David Lee,
President, Vertical Marketing, Inc. (703)367-9571
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"I
can only praise Russ’ experience and skill in the areas
of CRM, selling, sales processes, marketing, lead flow
management, and managing projects. We have found him to
be of the highest integrity and a true professional." –
Barry
Berlin ,
President, Client Interaction, Inc. (617)332-5300
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- "Russ definitely
understands sales people and what they need to be
successful. And given his experience with both
SalesLogix and GoldMine he has the unique ability to
leverage technology to enable sales reps to accomplish
more with their selling time!" –
Barry
Trailer, President, Sales Mastery, Inc. (719)328-9995
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"When
you were our guest speaker at our CRM Workshop we had
tremendous feedback on both your knowledge of the
strategies and your ability to relate real-world
experiences to the participants. Even as Cromwell
themselves set about deploying our CRM practice we
benefited from your expertise as you guided our decisions
with your savvy advice." –
Kimberly S. Cromwell,
President/Founder, Cromwell & Associates
(510)505-1800
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"A
man of experience, and wide knowledge in CRM made him
valuable to work with for our company. He has lots of
insights about selling and the selling process from
marketing strategy, to closing sales and project
management. He
can relate with stories about personal observations and
success stories." –
Edward F. Buckley, President,
Professional EDGE, Inc. (214)637-0787
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"Mr.
Lombardo has been instrumental in the growth and success
of Source 1 Consultants. His work on Customer
Relationship Management has been very valuable for our
firm. His participation as a keynote speaker at one of
our seminars was a tremendous success. I highly recommend
Mr. Lombardo, without reservation, as a CRM consultant." –
Frank Buell, President, Source 1 Consultants
(514)488-1300
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- "Russ really knows the CRM space and
would be a great asset in any organization needing a CRM solution. He has
the big picture and the know how to get it done." –
Mike
McGrail, President, The McGrail Group (610)993-0894
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"To
be successful we sought the experience from people that
knew how similar products were successfully launched, and
the insights from people who knew exactly how sales best
practices could be impacted by such an offering. I found
both in Russ Lombardo." –
Tom Reddy, VP Business
Development, iHello.com (510)693-4800
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- "I have known
Russ Lombardo for several years and have used his
insights to assist me in my business. His specific
insights that have assisted me are knowledge of the
importance of business process analysis and experience in
the customer relationship management (CRM) field. I
believe that Russ can assist companies that have the true
desire to take their businesses to the next level." –
John
D. Kassar, President, Innovative Marketing Associates
(415)472-5851
...more...
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- "I wanted
to write and thank you again for a terrific presentation
for our last Japan America Society of Nevada luncheon,
held in September 2002. I have had feedback from members,
and it has all been excellent! All of us in
business or in government can benefit from education on
customer relationship management and retention. Your
presentation was highly informative, interesting, and
yes, even Fun, so it was obvious that you are very
knowledgeable about your topic of CRM. Again, thank you
for your time, energy and sharing such valuable and
timely information with JASN." –
Kathleen
Blakely, President, Japan America Society of Nevada
(702)455-8259
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“Please allow me to take a moment and thank you for the extraordinary
content that you brought to my learning event last month. It can be very
challenging to make a strong impression on the dynamic group of
entrepreneurs in the Entrepreneurs Organization here in LV. You truly gave
them insight to not only how, but the why of CRM technology. Your expertise
in the industry was evident as you educated our membership as to how CRM
technology is a wonderful catalyst to deploy current sales processes, not as
a function to drive them. As is evidenced by the attached participation
surveys, your message was articulate, intelligent and very well presented.
Again, thank you for being part of Growth Explosion.”
–
Bill Houghton,
Learning
Chairman,
Entrepreneurs Organization Las Vegas
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- "I worked with Russ when I was the sales
manager for Expanse, a GoldMine reseller located in Greenwood Indiana. Russ
ran one of the best programs I've seen in the software business. The
FrontRange program really stood out because unlike many firms that tried to
have a direct/indirect channel, FrontRange was all about building success in
the channel. FrontRange was always there for VARs like us and the quality of
the program enabled us to break $1Million and 1.5 Million in sales in
consecutive years." - Michael Seidle, President, Indy Associates
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