Learn everything from
Cold Calling to Closing, and Customer Service
Excellence
Learn the secrets of successful sales and
service professionals and maximize your
effectiveness. Offered at your location as well as through live
web-based training, our sales training & customer service programs provide sound, effective
sales and service techniques to help your teams, or you as an individual sales
or service
professional, to improve cold calling, qualifying, asking
the right questions, listening, handling objections,
negotiating, and closing more sales, more often, without
pressure or stress. They will also help you and your sales & service teams do a
better job of delivering exceptional customer service and CRM
strategies. Available for large or small groups and for
individual sales and service professionals.
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Sales & Customer Service Training Programs
Most of these courses are offered in 1-hour,
1/2-day, 1-day or 2-day options, as well as in live web-based sessions.
For more information, call
(702)997-4451 or
click
HERE to email us. |
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Sales Training Options
We offer our training programs in a variety
of formats; from Classroom to CD-based to live Web-based sessions. Click
on one of the options below to learn more.
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Classroom Training
Click HERE for
a SALES TRAINING PDF Brochure
Click
here for a CUSTOMER SERVICE TRAINING PDF Brochure
- Live Instructor
- Classroom-based (at your location)
- Sales & Customer Service Training
- Custom Training for Your Team
- Priced per Group |
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"You
fashioned a day that was fast moving, informative and motivational
for all concerned. I would not hesitate to recommend Peak Sales
Consulting’s services to any sales manager who is looking to get an
edge for his or her sales team." – Joe Mancini, Director of Sales
AV Channel Division, Optoma Technology
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Live,
Web-Based
Training
(click HERE for PDF Brochure)
- Live Instructor
- Web-Based Sales & Customer
Service Training
- YOU Pick the Date & Time
- Your PC is Your Classroom
- Priced per Individual |
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"Your
presentation was very informative, especially for our clients. It
brought them back to basic “how to sell and close the deal”, which
most of us tend to forget. As small business owners, they must be
the first in sales, but yet most of them never thought of themselves
as “sales people”…now they know. Thanks to you." –
Anna Siefert, Operations Manager/WBC Project Director, Nevada
Microenterprise Initiative |
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Self-Paced Sales Training Series
CD-Based
Sales Training Course
7-CD Set, includes Workbooks with all slides and scripts
Click HERE for details
This professional, self-paced Sales Training course highlights the PEAK
Sales Process,
a simple, systemized series of steps to help organize the many
activities needed to successfully make a sale, from Cold Calling
to Closing. Pop one of these self-paced CDs into your PC and
watch as the slides direct you through all the secrets of
successful selling, with audio narration and presentation from
nationally recognized speaker, trainer, writer, and sales
specialist,
Russ Lombardo. And the comprehensive, printed workbooks include all
the slides with scripts and exercises. |
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"We
were thrilled to have Russ speak at our conference. His presentation
really resonated with our attendees from start to finish and provided
them with important takeaways that will help them improve their sales
strategies." – Kerry Glance Editor, SearchCRM.com
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Sales Coaching Programs
(click HERE for PDF Brochure)
Retain a Sales Coach to Augment Your Existing,
or Supplement Unavailable, Sales Management
- Re-enforce
formal sales training received by sales reps
- Train your
sales reps on best sales practices & methods
- Ensure
sales reps have the appropriate skills set
- Analyze
your lead flow system
- Help
develop new Sales Processes (or enhance existing ones)
-Coach and
mentor your sales reps & team
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"I
highly recommend that private and public sector organizations tap into
Russ Lombardo’s extensive CRM expertise, particularly in order to
catapult the performance of management, the workforce and business.
Moreover, Mr. Lombardo is also a very skilled and pleasant business
professional." – Kimberly McDonald, Executive Director, City
Manager’s Office, City of North Las Vegas |
Customer Service Excellence
- Delivering Exceptional Customer Service
