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got sales?
 

A Newsletter With Insights on Sales Excellence and Customer Retention

Volume 2

June 2004  --  Issue 3  

www.PeakSalesConsulting.com

info@PeakSalesConsulting.com 

 

Team Selling

There’s no “I” in Team, but there’s a “ME” in there!

You’ve heard the saying before that there is no “I” in team. And that’s true. A team is a collection of people working toward the same goal with the single objective of successfully reaching a satisfied conclusion. However, when you’re a sales rep there’s a slightly different spin on this little pearl of wisdom. Sometimes it’s a natural tendency to think more about “me” than the team.

As a sales rep, you deal with a variety of people in a team-selling environment. In the early phases of selling when the opportunity is still new, you may deal with your inside sales or telemarketing people to help qualify the account. On the technical side you may engage the pre-sales systems engineer who works with the client’s technical people. As you negotiate the deal the contracts people can get involved. When you get the order you could deal with your order entry staff. And, when the sale is made the customer support team may be deployed. There may even be additional people and departments you work with depending on your company and selling process.

Nevertheless, when it comes right down to it, who gets the ‘ax’ when the revenue numbers aren’t achieved? Who gets fired when the territory doesn’t hit quota? Who gets kicked to the curb when the big deal goes to a competitor? The SALES REP!!  ...Read More

 

"Winning isn't everything, but the will to win is everything." Vince Lombardi

 

When Customer Retention Goes Bad

I love racquetball. I played racquetball for over 18 years, very aggressively and very competitively. It's great exercise and a perfect way to let out your aggressions and stress. That's why I was so upset when my health club decided to forgo customer retention and worry about their own singular requirement - Getting new customers!. Yes, I'm actually going to teach a customer retention lesson by discussing my racquetball experience.  ...Read More

 

 

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Helping Businesses Acquire & Retain Customers

 

1 Great Sales Rep =

3 Good Sales Reps

Click here to see a brochureIf you're a sales manager, you have to invest in your sales people to succeed. If your a sales person, you have to invest in your selling skills to succeed. Now you can get personal, live, one-on-one sales training from your web browser without leaving your desk. 

Using the P.E.A.K. Sales Process™, this comprehensive eLearning sales training curriculum will cover: 

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Click HERE for a free brochure or call 702-655-5652 (email: info@peaksalesconsulting.com) to schedule your training now!


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CRM (Customer Relationship Management) For The Common Man

by Russ LombardoClick here for more information

A business planning tool for any company. It provides practical, real-world advice and guidance for businesses wanting to implement a strategy to help retain their customers. Click on the Cover for more info.


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For more information about purchasing GoldMine 6.5 (for sales automation and CRM), GoldMine Implementation & Customization, or GoldMine Training, contact us at:

  Info@PeakSalesConsulting.com  

or call at (702) 655-5652


PEAK Sales Consulting specializes in working with businesses to develop and implement business and sales processes. Our focus is to help businesses increase sales revenue, reduce sales cycles, enhance lead flow management, develop world-class sales teams, and create customer retention strategies. PEAK Sales Consulting develops Sales Process and CRM strategies, provides sales coaching and training, and offers sales technology solutions. Visit us at www.PeakSalesConsulting.com  or call us at (702) 655-5652. Our email address is sales@PeakSalesConsulting.com and our mailing address is 8205 Wooden Windmill Court, Las Vegas, NV 89131

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