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GoldMine® Corporate Edition - Focus on Customer Relationships Opportunities to win and retain customers occur at every phase of the customer relationship life cycle. Created for small to medium-sized enterprises or distributed enterprises, GoldMine Corporate Edition enables you to effectively manage every facet of your business relationships. Key Benefits - Highly customizable - Highly scalable in number of users and size of database (contact records) - Gain a big-picture view of activities and sales - Automate routine, repetitive tasks - Choose from multiple remote access and integration options - Proactively manage opportunities Features - Advanced capabilities - Get all the functionality of GoldMine, but with a number of advanced capabilities for integrating with Microsoft® Outlook®, HEAT® Service & Support and other valuable add-ons. - Company-centric viewing - Instantly access a company-centric view of customer and contact information, including complete histories, sales and calls. GoldMine Corporate Edition supports a large number of contact records and users. - Reporting and analysis - Analyze your leads, sales, and marketing. GoldMine Corporate Edition includes the functionality to create, manage, preview and generate reports from a central area. - Synchronization - Automate synchronization via GoldSync (included with GoldMine Corporate Edition). - Remote data access - Accomplish real-time mobile or Web access with add-on products including, GoldMine® Mobile Edition, iGoldMine™ or iGoldMine Plus™. - Integration with Microsoft Outlook and Exchange - Connect GoldMine and Outlook users to share contacts, email, calendaring and scheduling. - Integration with HEAT Service & Support - Combine GoldMine and HEAT for a complete view of all interaction with contacts, including customer service and IT help desk issues. - Business Intelligence - Access business intelligence tools as part of Microsoft SQL, letting you analyze your data and schedule reports to email to users. - Automation - Automate database administration, as well as mass mailings by easily generating targeted, personalized email, letters and faxes from a central location. - Team-based collaboration - Share critical information across teams or the organization, inside and outside your office. |