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CD #1 – PEAK Sales Process Overview (25 minutes) Learn the entire PEAK Sales Process in this Overview session, including: - How to Cold Call and make the right first impression during the Prospect step of the process - How to Qualify the prospect in the Engage step by asking the right questions and learning how to listen - How to Acquire them as a customer by learning about Value-Added Selling and how to Negotiate, handle Objections and Close - How to Keep the customer with proper customer support and developing a Customer Retention Strategy This module is an excellent stepping-stone to the rest of the sales training program, which digs deeper into each specific selling skill of the sales process. |